Cybrary Reviews

Based on 256 customer reviews from our shopper community, Cybrary's overall rating is 3.77 out of 5 stars and 86% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.8

256 Reviews

Overall Rating

5 Stars

51

4 Stars

164

3 Stars

4

2 Stars

5

1 Star

32

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

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Return Policy

0.0

All Reviews (256)
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biglion183
January 05, 2023
"They say the courses are free but then…"
They say the courses are free but then they will charge for 59$ I’m only interested in Junaid Memon CCNA course Rest in peace he uploaded his videos for free but they charge for it 59 why and they posted in twitter its free most of the reviews are fake here
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LaurenByrd
December 03, 2022
"Not worth getting a subscription"
Not worth getting a subscription. All material is of average quality. After using product for a week, I decided to stop using and focus on textbooks and free online resources that had much more value.

Beware, their sales gimmicks will get you. They auto renewal the subscription and will not refund or speak with you. They are very sneaky and not willing to help the customer.
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DianaPorter
November 22, 2022
"Cybrary customer service is a joke"
Cybrary customer service is a joke. Took over a week to reply to me. I never signed up for their service but they won't refund me.
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BradSpencer
October 22, 2022
"Cybrary is just a well organized scam"
Cybrary is just a well organized scam. Some contents are good but 80% of it is just below average.
Also no service at all after purchase.
No go for me!
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sadcat377
September 15, 2022
"Mukendi Ngongo"
For me, cybrary.it's a well-organized scam. their goal is to extract money from people.
I enrolled in a course, which normally took me six months, and I finished it. One thing I noticed is that the courses
are designed in disorder, they are not structured. In fact, there is no logic in place or a curriculum
given when you start a course and when you are going to finish it. .
a year after I unsubscribed from the cybrary.it, I received an email from PayPal that $247 had been withdrawn
from my account by cybrary.it. How puis-cybrary.it I afford to charge my credit card when I was no longer
registered with them? So far, it's been a month since cybrary.it can't afford to pay my money back, even though I'm not even enrolled in their program.
this is a scam, very disappointed, will never recommend this to anybody.
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jamestaplin7
September 11, 2022
"My experience has been great"
My experience has been great, this platform has given me away to meeting CEU requirements as well as access to a lot of good courses and resources.
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CherlyCarpenter
August 31, 2022
"Scam, Not Worth the Money."
The system itself was filled with instructors who were not engaging and the curriculum is the equivalent of Googling information on the subject matter. There was no experience or insight and the instructors were literally reading from a script, as shown by their constant mis-pronunciation of the technical terms. Things as simple as ethernet were being missed pronounced. No correlation between the concepts. The narrator basically spews word salad in a manner that does nothing to explain the subject matter. This service is a scam and has no value if your intent is to learn the subject matter. Your better off saving your money and using the Internet for research. That is the equivalent of what you will get from their courses.
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JuanitaSpencer
August 31, 2022
"It has been a great learning…"
It has been a great learning experiance, so far. I am sure there is so much more to come Thank you
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Debbie.Steward
August 01, 2022
"Website and content is NOT good!"
Terrible user experience - I would give this less stars if possible.
It's clear that the product team does not listen to user feedback or care about the experience the students engage in.
I can't find anything when I log into my account. its a completely overwhelming hodgepodge of random courses, labs, some in packages some not. so many unnecessary duplicates everywhere.
I'm not sure where to begin with how bad the website is - please fix it!
Also, the content was just a bunch of videos. I joined up with Udemy and found better courses for 1/5 of the price. Not worth time or money.
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goldenswan470
July 14, 2022
"Greatest investment I have made to date"
Cybrary is solely responsible for my passing the CompTIA A+ exam and is the reason I am going into my Net+ with confidence. I have learned a great deal through virtual labs, practice tests, recorded lessons, and the various other things they offer. The community is great as well. Got a question about the interview process for a tech job? Ask in discord. Just got a cert? Post it in discord and let the reactions and comments flow making you feel great about yourself. It is an all around wonderful experience and I rate it as a totally worthwile expense for starting or furthering your career in the IT industry. Invest in yourself.
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RileyPeters
April 02, 2022
"Great website to learn."
Great contents on the platform for everyone from beginner to advance level IT and they keep adding more "relevant"courses which is of great value. Anyone that wants to get into It and has no clue about IT stuff should check them out. You might just be saving some extra bucks.
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redbutterfly610
April 01, 2022
"Cybrary is just an amazing platform"
Cybrary is just an amazing platform. Literally thousands of hours of quality content. You can find a course or a lab for just about everything, and they are constantly releasing new material. They also have highly responsive customer service. It's been worth every penny.
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TanyaWoods
March 25, 2022
"Cybrary Insider Pro"
My experience with Cybrary has been wonderful! The amount of education and motivation provided is amazing, and it's great to be in community with other cybersecurity students who are either new to I.T. or have been in the field for a while. Happy to be a Cybrarian, and to be on this cybersecurity journey!
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bluebird478
February 03, 2022
"Cybrary learning materials"
The learning materials at Cybrary website are comparable to what a student will encounter at a real workplace environment. My determination to finish the course is increasing after every lecture.
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EdwardLane
December 29, 2021
"Beware - Auto renewals & no customer service"
Signed up for 1 year access which without any notification at the time of sign up enabled auto renewal. Auto renewal then took place without any warning or prior notification to the subscription ending and auto renewal. Contacted Cybrary via multiple email addresses in the same day of subscription expiry/renewal to request cancellation and refund. No response from Cybrary. Followed up multiple times with still no response.

If this is the level of customer service you can expect them I can only recommend that you stay clear of Cybrary. I've had previous experience with competitors like Pluralsight and their customer service responsiveness is fantastic and provide multiple courtesy emails advising that your subscription is ending and renewal will take place (if enabled). This should be standard for any company with auto renewals in place.

Very disappointed.

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